The FCC has adopted rules establishing a process to review actions affecting voice service providers’ ability to comply with the STIR/SHAKEN caller ID authentication rules. STIR/SHAKEN standards are used by phone networks to allow valid information to pass between providers. To participate in STIR/SHAKEN, providers must have a digital “token” that the Governance Authority that oversees the STIR/SHAKEN framework may revoke. The new rules establish a fair process that providers can use to appeal decisions revoking their digital tokens to the FCC.
