The FCC has adopted a Report and Order that will require all wireless carriers to implement location-based routing nationwide for wireless calls and Real-Time Texts communications to 911 call centers. Historically, wireless 911 calls have been routed to the nearest cell tower, which in some cases may be in a neighboring jurisdiction. As a result, valuable time is sometimes wasted re-routing a 911 call to the proper 911 call center. With these new rules, the FCC hopes that the amount of re-routed 911 calls will be significantly diminished due to the routing being based on the location of the caller rather than the location of the cell tower.
