AT&T, Inc. (AT&T) has entered into a Consent Decree with the FCC’s Enforcement Bureau (Bureau) to resolve its investigations into whether AT&T violated the FCC’s Emergency Broadband Benefit Program (EBB) and Affordable Connectivity Program (ACP) rules. The Enforcement Bureau has found that AT&T: (1) between at least May 2021 and December 2023 sought and received funding for improperly enrolled non-subscriber benefit qualifying individuals; (2) violated rules that require in-store sales personnel to obtain a representative accountability database identification number; and (3) collected funds for subscribers who had not used their service for at least 45 days.
AT&T has agreed to a total settlement of $2,299,990 to fully resolve the Bureau’s investigations, which includes a civil penalty of $1,921,068 and repayment to the United States Treasury in the amount of $378,922. AT&T has also agreed to implement enhanced compliance measures related to its participation in a re-funded ACP or successor program.
