On July 22, 2016, the Federal Communications Commission’s (FCC or Commission) Public Safety and Homeland Security Bureau (Bureau) announced the roll-out schedule for the new version of
the Network Outage Reporting System (NORS) platform. On July 28, 2016, the Commission provided additional details on this schedule, and stated that user profile information was moved to the new platform on August 1, 2016, and that August 31, 2016 would be the planned cutover date for filing NORS outage reports using the new platform. The Commission has since concluded, based on discussions with communications providers, that NORS users should migrate to the new platform during a cutover window in two steps.
In the first step beginning August 31, 2016, CenturyLink, Verizon, and T-Mobile will be moved
to the new production system. When a company is moved to the new production system, the company’s
NORS users will be required to file all outage reports using the new platform and will not be permitted to
use the current platform. Before a company is moved to the new platform, NORS users from that
company should continue to make all required filings under Part 4 in the current version of the NORS
system. In the second step, the remaining companies will be migrated. The second step will be
completed as soon as possible, but no later than September 30, 2016. The current NORS platform will
not be available for filing of formal NORS reports after the completion of the second step.
