The Federal Communications Commission (FCC or Commission) has adopted a Second Report and Order (Order) requiring voice service providers to either upgrade their non-IP networks to IP and implement the STIR/SHAKEN caller ID authentication framework or work to develop a non-IP caller ID authentication solution. The new rules also require intermediate providers to retain caller ID authentication throughout the call path and prohibit carriers from adding a line item to consumer’s bills for the costs of this caller ID authentication. The Order grants limited extensions of these requirements to small voice providers and voice providers currently incapable of properly implementing the STIR/SHAKEN framework, but such providers must implement some sort of robocall mitigation program. The Commission hopes that more widespread adoption of the STIR/SHAKEN framework will protect consumers against malicious caller ID spoofing.
