The FCC has proposed a fine of $4,492,500 against Telnyx LLC (Telnyx) for apparent violations of the Commission’s Know Your Customer (KYC) rules resulting in fraudulent government imposter calls. All voice service providers are obligated to know their customers and exercise due diligence before allowing them to originate calls. Telnyx apparently failed to take affirmative, effective measures to prevent malicious actors from using its network to originate illegal voice traffic. FCC staff and their family members, among others, were apparently targeted with calls containing artificial and prerecorded voice messages that purported to be from a fictitious FCC “Fraud Prevention Team” as part of a government imposter scam aimed at fraudulently extracting payments of large amounts of money by intimidating recipients of the calls.
